Trade Recovery Center
Understand tariff recovery with practical guides and tools
Tariff recovery can involve customs records, supplier pricing, purchasing data, contracts, customer transactions, and several possible recovery paths.
The Pacific Trade Recovery (PTR) Trade Recovery Center brings together practical resources to help your team understand the issues, organize the right questions, and determine where a closer review may be warranted.
Resources
Start with the resource that fits what you need
Whether you are beginning to assess tariff exposure or working through a specific recovery question, you can start with the level of guidance that makes sense for your team.
Recovery Guides
Get a structured overview of important tariff recovery topics, including the records, relationships, and decisions that can shape the recovery process.
Use a guide when you want a broader understanding of an issue or recovery path.
Explore Recovery GuidesChecklists
Identify the records, stakeholders, and questions to review before moving further into a recovery matter.
Use a checklist when you need a practical way to organize an internal review.
Explore Recovery ChecklistsRecovery Explainers
Get plain-language explanations of the concepts behind tariff recovery, from economic burden to supplier recovery outcomes and closeout.
Use an explainer when you need to understand a concept before deciding what to do next.
Explore Recovery ExplainersBrowse by Recovery Issue
Find guidance for the recovery issue in front of you
Direct tariff recovery
Understand the customs-side recovery path, the role of the Importer of Record, relevant records, broker coordination, and recovery administration.
Direct RecoverySupplier recovery
Explore passed-through tariff costs, supplier pricing, procurement records, supplier prioritization, commercial outreach, and recovery outcomes.
Supplier RecoveryCustomer Protection & Chargeback Administration
Understand downstream customer review, allocations, credits, payments, communications, documentation, and closeout.
Customer ProtectionRecovery assessment and strategy
Review frameworks for identifying potential value, evaluating recovery readiness, prioritizing opportunities, organizing documentation, and determining next steps.
Guides & ToolsRecovery Explainers
Understand your recovery options with confidence
Tariff and customs terminology can make recovery issues sound more complicated than they need to be.
PTR Recovery Explainers break down important concepts in plain language and connect them to the records, relationships, and business decisions that matter.
Importer of Record vs. economic burden
Understand why the party associated with the customs entry may not be the business that ultimately absorbed the tariff-related cost.
Read the explainer →Direct recovery vs. supplier recovery
Understand how the recovery path changes depending on who imported the goods and how tariff costs moved through the commercial relationship.
Read the explainer →Recovery received vs. recovery complete
Understand why customer issues, allocations, credits, documentation, and closeout may remain after funds are recovered.
Read the explainer →How tariff costs move through supplier pricing
Understand how surcharges, unit-price changes, landed-cost adjustments, and other commercial terms can carry tariff costs to buyers.
Read the explainer →Records
Start with the records that help clarify the opportunity
Different recovery paths depend on different information.
PTR resources can help teams identify relevant records before a more focused review begins.
Direct recovery records
Customs entry information, broker records, duty records, and related supporting documentation.
Supplier recovery records
Supplier invoices, purchase orders, ERP data, pricing history, contracts, surcharges, and supplier communications.
Customer protection records
Customer invoices, pricing history, credits, payments, allocations, agreements, and communications.
Recovery program records
Existing recovery activity, outstanding matters, prior credits or payments, internal decisions, and unresolved documentation.
FAQ
Have a specific tariff recovery question?
Our FAQ provides direct answers to common questions about recovery paths, records, suppliers, customers, administration, and the broader recovery process.
Use it when you need a quick answer or want to understand a specific issue before exploring a more detailed resource.
Next Step
Resources can help identify the questions. Your records determine the recovery picture.
Guides, tools, and explainers can help your team understand what may deserve attention.
The actual recovery opportunity depends on your customs activity, supplier relationships, purchasing history, pricing, contracts, customer records, and available documentation.
PTR can review the initial information and help determine when a more focused recovery assessment is warranted.
PTR provides administrative, analytical, technology, recovery-support, and program-administration services. PTR does not provide legal, customs, tax, accounting, procurement, or other professional advice. Recovery opportunities depend on the underlying facts, available records, applicable requirements, and appropriate professional review.